PRIVACY & DATA PROTECTION

Your Privacy Matters To Us

MY Accounting & Tax Solutions is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your information when you use our website or engage our professional services.

INTRODUCTION

Our Commitment To Your Privacy

MY Accounting & Tax Solutions ("we", "our" or "us") values your privacy and is committed to protecting your personal information. We recognise the importance of maintaining the confidentiality, integrity and security of the information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, communicate with us or make use of our professional accounting, bookkeeping, taxation, payroll and business support services.

We process personal information responsibly and in accordance with applicable South African legislation, including the Protection of Personal Information Act, 2013 (POPIA), together with any other applicable laws governing the protection of personal information.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein, where such consent is required by law.

Important: This Privacy Policy should be read together with our POPIA Policy, Terms & Conditions and Disclaimer, which form part of our overall legal and compliance framework.

INFORMATION WE COLLECT

Personal Information We May Collect

The information we collect depends on the services you request, your interactions with us and the legal obligations applicable to our professional services.

Personal information that we may collect includes, but is not limited to:

Full name and surname
Identity or passport number (where required)
Date of birth
Residential and postal addresses
Email address and telephone number
Company or business information
Tax reference numbers
VAT registration details
Payroll and employee information
Banking details where required for our services
Accounting and financial records
Supporting documentation provided by you
Communications and correspondence with us

Website Information

When you visit our website, we may automatically collect certain technical information to improve website performance, security and user experience.

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of access
Website usage statistics

Note: We only collect personal information that is reasonably necessary to provide our professional services, comply with legal obligations or improve the operation of our website.